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Today’s health plan members have choices like never before. They have unprecedented access to technology. And they need help navigating their healthcare, preventing illness, and accessing the right resources and supports. 

At the same time, health plans have more challenges than ever before. You’re required to solve for health outcomes, SDOH needs, technology and interoperability requirements, shifting federal policy and state contractual demands, ratings and accreditations, staffing, competition, and member churn.

Merit was created to drive consumer outcomes for hard to reach and under-served individuals, and to demonstrate the impact consumer engagement has on organizational metrics. 

As former Medicaid Managed Care executives and leaders, we know your world is complex, demanding, and all-consuming. We also know that managing care is a whole lot more than processing claims and adhering to regulations.

We get it, and our goal is to be the kind of partners we needed when we sat in your seat. We will meet you where you are and help you meet members where they are. 

Utilizing decades of experience in b2b and b2c marketing, marketing technology, communications, community engagement, and public affairs, we create measurable outcomes – for members and for your plan.